Description Includes (1) Metal spudger opening tools (1) Mini phillips screwdriver (1) Mini suction cup (1) Mini flathead screwdriver (2) Durable non-conductive pry tools (2) Durable non-conductive guitar picks How To Use These Tools (1) Metal spudger opening tool The metal pry tool is used to remove your old screen assembly. The pry tools and guitar picks can also come in handy during the removal of your iPod Touch screen, but will not complete the job alone. NOTE: For the 4th and 5th generation iPod Touch, a heat gun or hair dryer will also be required to soften the adhesive securing the glass.. (1) Mini phillips screwdriver Once inside your iPod Touch, there are small phillips screws that will need to be removed in order to access various areas and remove certain parts, such as the LCD screen. (1) Mini suction cup The suction cup can help when prying and lifting out the replacement screen. Shipping All products ship directly from one of our warehouses located in the United States. Most orders are processed within 24 hours. Warranty All products include a 60-day limited warranty. The warranty begins on the delivery date stated by the tracking number of your order. What's Covered Your warranty covers any malfunction that is a result of a manufacturing defect. We will not cover issues related to water damage, physical abuse, or improper installation. If you have a question or concern regarding what issues are covered please contact us prior to placing an order. Requesting Warranty Replacement If your issues qualify according to the above terms and you are within the warranty period, contact us and we will further assist you.