Cox Contour 2 XR11 Premium Voice Activated Cable TV Backlit Remote Control Grade A: Test WorkingPresent Minor Scratches This remote requires 2 AA batteries that is not included. package content: Remote only See description for Online user manual Enjoy features like:A microphone button for voice controlA backlit keypad that lights up when you pick up the remoteAim anywhere technology to control your TV without pointing it at the receiverEasy pairingA "Last" button to view the 9 most recently watched programsTV Input controlShortcut buttons to easily launch the Help menu, Accessibility settings and the Sports App SHIPPING We ship out the order when payment is cleared. We offer FREE SHIPPING on over 90% of our listings to the continental U.S. Please check this listing's shipping charge under the item price. If you are in Alaska or Hawaii please contact us for shipping costs. The listed prices do not apply. We do not ship to International destinations, APO/FPO addresses under any circumstance. If you purchase multiple items we will consolidate your orders. A shipping notification will be emailed to you once your order has been shipped. We do not ship on weekend or public holidays. RETURN We stand behind our products. Items can be returned for exchange or full refund within 30 days from the date you receive your merchandise.100% Hassle Free returns. Return shipping is paid by the buyer and is non-refundable unless the item was DOA. We will only provide a return shipping label from the original address the item was shipped to. If any item is forwarded to a different address or out of the continuous 48 State of the USA, the buyer will be held responsible to pay for the return of the item back to the address we have on file for when the item was delivered. FEEDBACK Problems or Lost Communication: If there is any problem that makes you lower the rating, please hold and contact us via eBay message for solution. We will solve your any concerns and guarantee your 100% satisfaction. All messages will be answered within 24 hours (except weekend and public holiday). Directly email to us may not be checked on time, please use eBay message system to contact us. please check your spam setting of email or check your spam/filtered email folder when you do NOT receive response from us.