This satellite radio is new in the original unopened plastic of the package but is missing the cardboard cover and the instructions that goes with it. This is complete. Comes as pictured. Please see pictures. We strive for 5 star service in our product quality, communication, shipping speed & rates. We know you have many choices on eBay, and are most appreciative that you have chosen to shop with us. We combine shipping on multiple item orders !! You can bid and purchase with confidence, as WE are not satisfied until YOU are satisfied with your purchase! We will do everything possible to find out the best solution and make sure that you are satisfied with our products and service. 30 day no HASSLE return policy-buyer pays return shipping Pay-Pal payments accepted within 48 hours of auction end unless otherwise arranged. PLEASE NOTE: We are closed on Saturday and Sunday & won't be able to send messages or invoices until Monday morning.