GOOD CONDITION HAS FOLLOWING FEATURES.Moderate Signs of Use - Which are visible - Have no impact on functionality of the device in anyway.Physical Body: Moderate Amount of Wear. Minimum Battery life of 80%.Also tested on 21 Point Check System which includes functions like charging - LCD Touch - WIFI Bluetooth - Texting - Unlock Status and other Key Functions. Comes with 1 Year Warranty from All State Insurance.eBay has partnered with Allstate to include a powerful warranty with every eBay Refurbished product. So, you?re covered in the event your item breaks or malfunctions. PACKAGING / KITTING. Once the device is Tested, Cleaned and Graded, the device is packaged & kitted properly. We ensure that product is securely packaged for shipping. LABELED.All our Refurbished products have been labeled by our Quality Control Department and placed in the warehouse.All IMEIS are recorded. ACCESSORIES INCLUDED1) Extra set of Ear Buds.2) A certified Sync Cable for the Device. Store policy Handling time:Orders are shipped within 24 Hours of payments being cleared by eBay.Orders placed by 9.00AM CDT (Dallas) are usually shipped the same dayThis does not include Weekends and USA Holidays.Shipping:Typically all parcels are delivered between 2 ? 3 Days after dispatch.Options for Fast deliveries are available. Please select an option so shipping carrier and speed can be selected accordingly.High $ Value Items would need Signature or can be held at a convenient location if requested to be picked up.Signatures may be added based on the location of delivery or recommendation from carrier or marketplace.Due to our store Policy, we are unable to ship orders to PO Boxes. Please give details of your House or office address so the order is not canceled. Payments:All modes of payments accepted are approved by eBay. Starting a Claim with All State Insurance:https://pages.ebay.com/refurbishedprogramwarranty/index.html File a claim at Allstate Protection Plans anytime, 24/7. Have your receipt and covered item with you.Many claims are approved instantly. In other cases, a specialist will guide you through the next steps.All State will repair your item. If we can?t repair it, we?ll send you a replacement or reimburse you for one. Replacement/exchange: Replacement will be offered depending on the stock availability. If a replacement is desired, please enclose a note with the return parcel so the customer service team can coordinate with you accordingly.A replacement will only be shipped out once the return has been received by the customer service team. Starting a return:1. Find the item in My eBay under Purchase History and select Return this item from the More actions drop-down menu.2. Select the reason for the return. Depending on the seller's return policy, we may put you in touch with the seller directly.3. If photos of the item would be helpful for documenting the condition of the item you bought and received, you can upload photos. Both eBay Customer Service and the seller can see them. You can upload as many as 10 photos (PNG, JPEG, BMP, or GIF; max size 5MB). You can add photos until the return process is closed. Uploaded photos can be removed only by contacting Customer Service.4. Depending on the return policy, we'll provide you with a return shipping label and packing slip.5. Pack the item carefully. Include the packing slip, apply the shipping label, and send the item back to the seller. You must return the item within 5 business days of requesting the return. It is good practice to include tracking information when returning an item.6. You can include a note for a replacement if it?s preferred.7. The return request would need to be closed before a replacement is dispatched. 8. Make sure to remove any iCloud or Google Account from the device before sending otherwise a restocking fee would be charged.*** Return labels are issued with 24 ? 48 Hours of request being received.*** Returns are processed within 24 ? 48 Hours of parcel being received.This does not include holidays or Weekends. HOW TO REMOVE ICLOUD:Go to iCloud.com and log in.Go to Find my iPhone.Select in top middle "All Devices.?Select the device that was returned to us.Select where it says, "All Devices" and there should be a small "x" on the right side of the item that was returned to us.When you hover over the "x" it should say remove and click it and you should get a message warning that says, "If you remove the item another person can put their apple account on it".***Warning***MAKE SURE NOT TO ERASE THE ITEM BUT REMOVE THE ITEM HOW DO I RESET MY APPLE PHONE?Press and quickly release the volume up button.Press and quickly release the volume down button.Press and hold the side button.When the Apple logo appears, release the side button. TO CONNECT YOUR APPLE WATCH TO YOUR IPHONE, YOU CAN TRY THESE STEPS:To connect your Apple Watch to your iPhone, you can try these steps:Press and hold the side button on your Apple Watch until the Apple logo appears.Hold your iPhone near your Apple Watch until the Apple Watch pairing screen appears on your iPhone.Tap Continue on your iPhone screen.Press Set Up for Myself.If the pairing screen does not appear, open the Watch app on your iPhone and select Start Pairing.Use your iPhone's camera to scan the pattern displayed on your Apple Watch's screen. How do I remove Google Account 1- Open your device's Settings app.2- Select Passwords & accounts.3- Under "Accounts," click the account you want to remove.4- To confirm, click Remove account.5- If this is the only Google Account on the device, you'll need to enter your device's pattern, PIN, or password for security. How do I Remove Samsung Account 1-Go to Settings and tap Accounts and backup.2-Select Manage accounts and click on your Samsung account.3-Select Remove account and click Remove account on the pop-up.4-Select Sign out and re-enter your Samsung account password. How do I Reset my Phone?1. Go to Settings.2. Select General & Backup and reset.3. Select Factory data reset.4. Select Reset device. How to contact us:Steps to get in contact with the Amazing Wireless LLC on eBay messaging system.1. Please go to your purchase history and find the order from our side.2. On the right side of the order it will say more actions.3. Once you click that it will say to contact the seller.4. Pick send seller a message. From there please write your message to us.5. We do our best to respond as quickly as possible to all queries and messages, please allow us 24 Hours during weekdays to get back to the queries that are sent.Thank you for your business.