About the Item: All of our items are pulled (used) unless stated otherwise. Therefore, we do not have record of item history or type of use. You will receive what is shown in the photo unless there is more than 1 available, or it is otherwise stated in the item description. If it is not shown in the photo or stated in the item description, then it is not included. We do not include operating systems, drivers, CDs or software unless stated in the item description. We are not responsible for compatibility issues with your system or software. We do not provide technical support for set up, installation or any other use related issues. Please note that your item will be labeled with security/warranty seals. Please message us for a revised shipping price if your item is going to APO, AFO, Hawaii or Alaska, as there will be an additional charge. Should your item arrive damaged, please keep all original packaging, and we will file a claim with the carrier. JJ 01/05/22 US 4 / 1 / 4 S