Like New : Touchscreen & body are extremely clean ,condition has minimal to no cosmetic scratches to the front screen or on the back.VERY GOOD :Extremely clean: Touchscreen & body are extremely clean. item is May have minor scratches ,item is fully functional.Fully Functional: professionally restored, all hardware and software in good working order.Icloud status: Unlocked, ships ready to activate and use.includes : charging Cabel.DOES NOT come with music outlet plug , headphone ,retail boxes. Please note : iPod Touch 5th Generation does not update to iOS 10 or beyond. It only goes to iOS 9. Because of this, it may Not download, work, or update are Apple Music, YouTube, Spotify, Pandora, Netflix, HBO Max, and any other streaming service app as well as most to all game apps. Please do your research before purchasing about compatible applications. 5th Generation Ipod touch :IOS 9.3.5 6th Generation Ipod touch :IOS 12.5.7 7th Generation ipod touch : NEWEST IOS - Free First Class Shipping - or - (2-3 Day) Priority Shipping for additional only $9 BASIC WARRANTY 30 day warranty. If the item you have ordered is defective, contact us within the 30 days and we will replace the defective item or full refund.In the event that a suitable replacement is not available, a refund will be issued.We strive for 100% satisfaction. We guarantee the item you purchase is the item we described here, and is in the condition described. If the items arrives and you are not satisfied, please contact us to return the item for either exchange or refund. We will ship within 1 business day after payment clears. All package are shipped via USPS